Key Responsibilities

Technology Strategy & Innovation

• Define and execute a forward-looking technology roadmap aligned with business goals, focusing on FTTx, DIA, Dark Fiber, MPLS, and SD-WAN solutions.
• Identify emerging technologies and market trends to sustain competitive advantage and elevate customer experience.
• Champion innovation and foster a culture of continuous improvement in technology adoption and delivery.

Infrastructure & Network Excellence

• Oversee the design, implementation, and optimization of scalable, high-performance, and reliable network infrastructure.
• Ensure proactive monitoring of network health, capacity, and security to mitigate risks and minimize downtime.
• Drive evaluation and adoption of cutting-edge hardware, software, and automation to maximize operational efficiency.
• Partner with cross-functional teams on network expansion, upgrades, and transformation projects.

Product Development & Growth

• Lead the design, development, and launch of new digital and connectivity products to meet evolving customer needs.
• Shape product roadmaps, prioritize features, and ensure timely, high-quality delivery in collaboration with product and business teams.
• Stay ahead of industry dynamics, customer insights, and competitor offerings to strengthen differentiation.

Technology Operations & Performance

• Establish and enforce world-class operations processes: monitoring, incident response, change management, and disaster recovery.
• Define and track KPIs and SLAs to assure efficiency, service quality, and customer satisfaction.
• Ensure accountability with vendors, partners, and internal teams for consistent service delivery.

Security, Compliance & Data Protection

• Build and maintain a robust cybersecurity and compliance framework across all platforms.
• Implement policies and practices aligned with ISO 27001, GDPR, and industry benchmarks.
• Proactively address cybersecurity threats and ensure data integrity, privacy, and regulatory compliance.

Leadership & People Development

• Build and lead a high-performing, future-ready technology organization, with a strong culture of ownership and collaboration.
• Mentor and inspire teams, empowering them with clear goals, growth opportunities, and recognition.
• Cultivate strategic partnerships with vendors, regulators, and global technology leaders.

Job Requirements:

1. Bachelor’s or Master’s degree in Computer Science, IT, Engineering, or related field; advanced certifications preferred.
2. 15+ years total experience in technology, network engineering, or telecom.
3. Proven experience as CTO, VP of Engineering, or senior technology leader within ISP/telecommunications.
4. Deep expertise in network architecture, routing, switching, DNS, DHCP, security, and automation.
5. Proficiency in cloud technologies, SDN/NFV, virtualization, and emerging network solutions.
6. Strong understanding of telecom regulatory and compliance frameworks.
7. Demonstrated strategic leadership, excellent communication, and ability to align technology with business goals.
8. Resilient, agile, and data-driven with strong problem-solving and decision-making skills.